Login Error: "An error occurred. Contact Support"

  • Dear community,


    some of you report the following error:


    g_17443382_1_20190909183015.jpg

    This happens only when the account has been integrated into the new Gameforge platform (example below)


    Platform_Gameforge.jpg


    When you link your account to this platform, the existing login credentials (username and password) are not working anymore, and you should use a dedicated new launcher.


    :!:Note: Please do not send tickets in the support system about this error. More information about this new platform will be coming soon.


    Your M2 team


    Signature made by Chirris